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Why push notifications are not getting triggered?

aagman
Kilo Explorer

Why push notifications are not getting triggered?

Is there any property that I need to check?

1 REPLY 1

Paul Curwen
Giga Sage

1. Check that your push notification is active

2. If the Push notification is fired from an event (send When = Event is fired) test it and ensure the event is appearing in the Event Log when you expect System Policy > Event Log 

3. If triggered by an event check in the Who will receive that you have Event parm 1 contains recipient or Event parm 2 contains recipient checked depending on your event format

4. Under the Users Profile check under the Notifications setting that the user in question has the Notification enabled for the channel

 

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5. Double check the Conditions on your notification

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul