Widget cancelled - maximum execution time exceeded"

UtsavB
Tera Contributor

REPORT is showing Widget cancelled - maximum execution time exceeded". Report runs on task table. Report contains catalog tasks, release task and change task. Only few users is facing this error. I tried changing the filters but nothing helps. Report is accessed dynamically by the assignment group in the dashboard. Any suggestions

 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @UtsavB 

 

If possible, try 3 different reports in the task table fro 3 different types of task and try. I know it is not a good way, but give it a try and analyse.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Justin Hatfield
Tera Guru

I would explore the slow queries screen and try to identify the query related to your widget. From there you can generate an explain plan and then if suggested a index.