with the URL am i able to trace the incident number ?

bharathsco
Giga Contributor

in service now if i create a Chrome plugin to just paste the Incident and navigating to the correct incident is that possible ?

I see the url is having the encoded values so I am not able to find which url for which incident. need help here.

5 REPLIES 5

stevesoutar
Kilo Contributor

I often need to fetch data when I am working outside of servicenow - so this URL format is ideal for me as an SRE 

I already know the incident number I am interested in -  and this will allow me to open the correct ticket without the need to open a servicenow session, wait for the various landing pages to paint,  & then use the search bar to find the URL i need

 

Now I can jump  directly to the screen i am interested in - thanks for sharing this very handy shortcut