Work Order template

Priyanka106
Tera Contributor

Hi all,

 

I've developed a work order template that generates two work order tasks when it's associated with a work order.

My requirement is : when 1st work order task gets completed then only 2nd work order tasks should be in progress.

for that i am using the functionality "depends on" while creating templates and in depends on mentioned 2nd task is dependent on 1st but it is not working as expected like 2nd Task is in Progress state without completion of 1st Task(attached is screenshot for the reference)

 

Is it a bug or I m missing any step.

Priyanka106_0-1698669761244.png

 

 

Create a work order template (servicenow.com)

Depends on : Identifies the task of tasks that must be completed before this task can be performed. You cannot make an entry in the first task until you have created subsequent tasks.

 

Thanks,

Priyanka

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