Workflow activities are getting executed twice
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‎05-29-2025 03:16 AM
Workflow activities are getting executed twice.
The onboarding workflow for creating new account for user triggering twice due to this generating double request for one user.
1st screenshot(SS1) refers AD creation account fails
1st screenshot(SS2) refers AD creation account success
but both activity are at same time.
can somebody have any idea on it why its triggering twice.
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‎05-29-2025 03:28 AM
same workflow is getting attached multiple times?
If yes then please check what's the trigger condition for that workflow.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-29-2025 03:31 AM
Will check, but this issue is happening for Production Instance only, on Dev & Test it working fine.
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‎05-29-2025 03:33 AM
unless you replicate you won't know the actual root cause.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader