Workflow scratchpad variable value is not kept in next activity of the workflow

[vanessaheux]

Hello guys

 I have an issue in my service catalog workflow.

I have a “run script” activity in which I call a REST API message

                r.setStringParameterNoEscape('iKeyrun', parseInt(workflow.scratchpad.EKeyrunSimulation, 10).toString());

                var response = r.execute();

                var responseBody = response.getBody();

                var httpStatus = response.getStatusCode();

                workflow.scratchpad.responseStatusSODCheck = httpStatus;

                gs.log('SOD Check httpStatus : '+httpStatus, 'SOD SAP');

Just after the rest API call, I can see in my logs that httpStatus had value 200 (which means everything is ok). And this httpStatus is also set in scratchpad variable workflow.scratchpad.responseStatusSODCheck.

Just after, in the workflow, I defined an “If” activity to check workflow.scratchpad.responseStatusSODCheck in order to create a manual task (in order to check why we had issue) if the status is different from 200 or to continue the workflow if not.

  answer = ifScript();

  function ifScript() {

     if (workflow.scratchpad.responseStatusSODCheck == '200') {

        return 'yes';

     }

     return 'no';

  }

My issue is that even if the logs are showing value 200, the second activity (“if”) acts as if I didn’t have value 200 and thus creates me a manual task. And I know and I’m sure because I checked it everything has been done correctly with the REST API message.

This issue does not happen always. Most of the time it is ok but I can’t get what makes it sometimes wrong as the logs are saying the contrary.

Did you already face such an issue?  It seems that it could be a problem of network or lag in setting the workflow scratchpad variable but it seems so strange.

Thanks to give your idea if you have any.

Vanessa

[Prasad Pagar]

Hi @vanessaheux 

Can you please mark scratchpad variable to blank first like below

r.setStringParameterNoEscape('iKeyrun', parseInt(workflow.scratchpad.EKeyrunSimulation, 10).toString());

                var response = r.execute();
 workflow.scratchpad.responseStatusSODCheck = '';
                var responseBody = response.getBody();

                var httpStatus = response.getStatusCode();

                workflow.scratchpad.responseStatusSODCheck = httpStatus;

                gs.log('SOD Check httpStatus : '+httpStatus, 'SOD SAP');

Thank you
Prasad

[vanessaheux]

Hello Prasad

Why do you propose this?

How do you explain that this change could change the issue?

[Prasad Pagar]

In case your integration failed and Http status didnt come or anything goes wrong it will always hold value from old context. It happened with me too 🙂

Clearing it is always better option. May be you can try and see if it works out for you