Hi,
When I create and close sc task after a minute. The catalog task status changes from "Complete" to "In-Complete". How do I debug why the state is getting "In-Complete" status at the end?
Hi
Here are some more details about what I replayed in my PDI:
I just put the Catalog Task in sequence with the timer like shown in the screenshot above.
I used the Script 1:1 like you submitted - which by the way works perfect 🙂 Well done!
If I execute the Workflow, it creates the Catalog Task, and will immediately proceed with the timer.
At this moment, the Catalog Task is in State "Open".
As soon as the Timer runs out, the Run Script will set exactly THAT Catalog Task to "Closed Complete" (see screenshot below):
The executed Workflow looks like shown below:
The Catalog Task Workflow Activity looks like shown below:
Remember to deselect the "Wait for completion" checkbox, to make the Workflow Activity transition to the Timer immeditately.
This, I guess, is your expected behavior, right?
What else did you configure as Business Rule?
If you have set up another customer Business Rule, just let me know about this, so that I can look, where this may affect each other.
Otherwise, let me know if that answers your question and mark my answer as correct and helpful.
BR
Dirk
Sorry for the confusion. When I ran the workflow as per your suggestion, it closed the task but not REQ and RITM.
If I just create a task only thru workflow and run the script manually, it closed REQ and RITM correctly and worked as expected.
I added one more step to close the RITM in workflow and it worked.
Thanks for all your help.
