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WorkSpace Configuration

NiloferShaik
Tera Contributor

We have CSM/FSM configurable workspace. We have a Persona called "receptionist" and when the receptionist opens the Workspace she should be able to see only patient and practitioner table in the list view and rest of the things in the list view should be hidden for receptionist. How to configure this on UI builder.

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@NiloferShaik 

you will have to do either of these 2 options

1) have a separate landing page for that receptionist persona

OR

2) hide the OOB left nav categories using User criteria exclusion

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader