Workspace Reference field icon

George_1
Giga Guru

How to get this reference / info” icon (ⓘ) next to a reference field in Workspace, while filling the form just after choosing a choice the record reference icon should be visible.

 

RohitGeorgV_0-1778145955885.png

 

5 REPLIES 5

Nilesh Pol
Kilo Sage

@George_1 Open Dictionary and find your reference field, In Attributes add: readonly_clickthrough=true

Tanushree Maiti
Giga Patron

Hi @George_1 

 

OOB - When you select a valid record from the reference table to populate the reference field and save the record, the “i” icon should appear, just like it does for the other reference fields shown in the screenshot.

 

If it is not happening ,check:

 

  • Right-click the field label in the form and select Configure Dictionary.
  • Check the Attributes field.
  • Ensure  "ref_decoration_disabled=true" is not present.
  • Ensure in attribute,  "readonly_clickthrough=false" is not there 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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Ankur Bawiskar
Tera Patron

@George_1 

that i icon is already there in your image

what's the question?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

it was there, after upgrade it is missing. 

@Ankur Bawiskar