Workspace Reference field icon
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3 weeks ago
How to get this reference / info” icon (ⓘ) next to a reference field in Workspace, while filling the form just after choosing a choice the record reference icon should be visible.
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3 weeks ago
@George_1 Open Dictionary and find your reference field, In Attributes add: readonly_clickthrough=true
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3 weeks ago
Hi @George_1
OOB - When you select a valid record from the reference table to populate the reference field and save the record, the “i” icon should appear, just like it does for the other reference fields shown in the screenshot.
If it is not happening ,check:
- Right-click the field label in the form and select Configure Dictionary.
- Check the Attributes field.
- Ensure "ref_decoration_disabled=true" is not present.
- Ensure in attribute, "readonly_clickthrough=false" is not there
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3 weeks ago
that i icon is already there in your image
what's the question?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
it was there, after upgrade it is missing.
@Ankur Bawiskar