Workspace Related List UI Actions Configurations

[Anubhav24]

Hi Team,

Started working on workspaces , I have a requirement where I wanted to hide "New" UI Action present on the related list of catalog tasks, when we open Requested Items and then if we open related records and we see list of catalog tasks and now we see New button I need to hide this based on certain conditions.

I see below different type of conditions like Script Conditions , Client Conditions , Record Conditions : This can be seen in the attached screenshot.

Can someone help me to explain these different type of conditions and what is the meaning of these, or can someone help me the right documentation.

Thanks in advance.

[Voona Rohila]

Hi @Anubhav24 

Check this article - Introduction to Declarative Actions - ServiceNow Community

[Anubhav24]

Thanks a lot for your reply.

I need to implement a condition as : User should belong to a particular group and the RITM record should be active and the catalog item used should have a particular value on a custom field , should I all implement these as a  Record conditions ? or should I split it ? what is a good solution to this ?

[Anubhav24]

Hi All,

I figured out the solution to this and will update the solution in my reply as well.

[Anubhav24]

Hi @Bindhu1 ,

You need to go to Related List Actions under Workspace Experience and look for all the new button , there might be chance that if you deactivate one other global one or other New button specific to that workspace might appear.
Now on these global new button there is a related list "Action Exclusions" where you can add your table to exclude your table from using the new global button and not display it on your specific table in my case it is sc_task.
Now there will be a New button configured on sc_task table , I implemented this new button as UXF Client Action and then under conditions implemented my custom conditions.