Workspace UI Action labels are different in backend

Tadz
Tera Guru
Tera Guru

Hi, 

 

Some workspace UI actions have different labels with the backend.

I noticed it might be probably configured sys_ux_form_action_layout_item. 
However I saw one of our UI Actions has the same value on 

sys_ux_form_action_layout_item and sys_ui_action table.

 

Does anyone encounter the same issue? If yes how did you resolve it.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Tadz 

yes sometimes the labels are different since there could be requirement that the button in workspace should have different label as compared to native UI action.

When you create a UI action and click the 2 checkboxes as true then system creates workspace buttons automatically

AnkurBawiskar_0-1738667760595.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Mark Manders
Mega Patron

Check if it's really the correct ui action, because the name should show the same on workspace as it is configured and showing in the backend. It could be a different one.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Ankur Bawiskar
Tera Patron
Tera Patron

@Tadz 

yes sometimes the labels are different since there could be requirement that the button in workspace should have different label as compared to native UI action.

When you create a UI action and click the 2 checkboxes as true then system creates workspace buttons automatically

AnkurBawiskar_0-1738667760595.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Tadz 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Tadz 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader