Xanadu patch 1 on PDI

Community Alums
Not applicable

‎09-30-2024 02:49 AM

I try to upgrade mt PDI to Xanadu Patch 1 however it starts to upgrade but it does not upgrade.

I can keep upgrading but it does not patch the PDI (still reports Xanadu version 0)

0 Helpfuls
  • 599 Views
6 REPLIES 6

Sandeep Rajput
Tera Patron
Tera Patron

‎09-30-2024 02:54 AM

@Community Alums Unfortunately, there is very limited you could do apart from trying to upgrade after some time. There is no support available for PDIs from ServiceNow's side. Alternately, you can request for a new instance which may already be upgraded on the latest patch.

 

Hope this helps.

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Sandeep Rajput

‎09-30-2024 03:03 AM

Hi @Sandeep Rajput 

 

I tried the same but new instance i got for patch 0 and not able to upgrade to Patch 1.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Community Alums
Not applicable

‎09-30-2024 02:55 AM

Hi @Community Alums ,

Even i was facing that issue. I couldn't upgrade the PDI to patch 1.

 

 

0 Helpfuls

lukas-slansky
Tera Guru

‎10-02-2024 12:07 AM

I believe it is general issue. I've tried on several PDIs running Xanadu Patch 0, no luck upgrading to Patch 1...

0 Helpfuls