You do not have the permissions to modify this record - when trying to assign tasks in a VTB

[matt_a]

Good morning, Over the weekend we upgrade from Kingston to New York.

All is going well except for an issue I have with visual task boards.

Where previously a member or owner could move a task / incident / case from an unassigned lane, when they move the card to another members lane, they get the error: You do not have the permissions to modify this record

Has anyone come across this? The ACLs shouldn't have changed so cant figure out why this is happening.

Thanks

1.0.0.20

[Alikutty A]

Hi Matt,

Can you check if there are any new acls were added/updated as part of upgrade on the related record table that fails? It seems like they are not able to update the Assigned to field.

You could also try to debug security and see if it shows any ACL issue within the debugger logs.

Thanks!

[matt_a]

Morning Alikutty

I have checked those and from what I can see, all is correct:

[matt_a · Accepted solution]

I fixed this by adding an Edit list ACL to the vtb. This allowed users to move the cards between the lanes

[Teri Bobst]

Hi Matt, we had this same issue when we upgraded from Kingston to New York. Can you share the details on your solution?