Zero Trust access

MaanasK
Tera Contributor

yesterday

Hey community, I'm facing issues with accessing Zero Trust. Would appreaciate debug tips

MaanasK_0-1770707988687.png

 

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10 REPLIES 10

Rohit Ladda
Tera Contributor

2 hours ago

This is after you installed Zero Trust Access product or any specific plugin on your instance?

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MaanasK
Tera Contributor
In response to Rohit Ladda

2 hours ago

Yes, three plugins are installed

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Dr Atul G- LNG
Tera Patron

an hour ago

Hi @MaanasK 

 

In this case, there are two things to check:

  • First, the client has the entitlement for this. Please verify it in the portal.

  • If the issue still persists, please provide your ServiceNow account details in an email thread for review.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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MaanasK
Tera Contributor
In response to Dr Atul G- LNG

an hour ago

Where do I check for the entitlements in the intance?

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