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Zurich workspace

Vedavalli
Tera Expert

In Zurich release workspace .list page is not showing list for particular user but it's showing for admin . I've defined sys_ux_applicability_m2m_list role here and user is having that role but he can't see that role

4 REPLIES 4

Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @Vedavalli ,

 

Have you check if that user have access of the table for which he is trying .list 

 

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Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Bhuvan
Mega Patron

@Vedavalli 

 

Follow this KA to resolve the issue,

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0994285

 

If this helped to answer your query, please mark it helpful & accept the solution. 

 

Thanks,

Bhuvan

@Vedavalli 

 

Did you get a chance to review this as I believe the information provided should answer your question

 

If my response helped to guide you or answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

kaushal_snow
Mega Sage

Hi @Vedavalli ,

 

In the sys_ux_applicability_m2m_list table, ensure that the list in question is associated with the appropriate audience or roles....Check if the list is restricted to specific roles or conditions that might prevent the user from accessing it.....

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/