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Richard91
ServiceNow Employee
ServiceNow Employee

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ServiceNow is a founding member of a new organization whose purpose is to advance value stream-centric ways of working amongst business and technology teams so that they can lead their organizations to higher performance in a new era of business.


It is our view that a successful approach to Value Stream Management (VSM) can help small DevOps successes to grow and scale across the enterprise, enabling them to help deliver better business outcomes – whether it is a better experience for the organization's customers or an improved work environment for employees.


This is increasingly vital given digital transformation has never been a more important imperative for companies to thrive. With VSM, teams can tackle the DevOps challenges that continue to hamper organizations as they modernize. And larger companies with mixed technology backgrounds can now take a unified approach to understanding the software process from idea creation to value delivered, and everything in between.


Unfortunately, most companies don’t have the luxury of ‘starting again’ in a cloud native world and simple ‘lift and shift’ strategies aren’t effective. While refactoring into the cloud, a comprehensive approach to VSM leverages the investments of prior manual processes as they transform through automation and artificial intelligence. With VSM identifying and resolving bottlenecks, companies can realize significant increases in their rate of releases, even when they need to fit within corporate processes for governance.

Having been named a leader in the Forrester Wave for Value Stream Management Solutions in 2020, ServiceNow looks forward to working with other enterprises and individuals in the consortium to further VSM practices and platforms, using our expertise to promote wider adoption within the larger industry.

Find out more and consider joining the consortium at www.vsmconsortium.org

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