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03-06-2022 10:25 AM
Assigned to person only have the access to close the incident from the form view.
Solved! Go to Solution.

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03-06-2022 11:21 AM
Hi,
This could be done with a onLoad client script, which hides the close option if the logged in user is different from the assigned to.
But if you are into enforce some kind of security, setting restrictions with client scripts will not be enough, then you will have to create a BR, or set up an ACL.

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03-06-2022 11:07 AM
Hello
You can change the visibility of UI action 'Close Incident' and mention the condition as below.
It will only show the UI action to only Assigned to user.
Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg
Regards
Sulabh Garg

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03-06-2022 11:21 AM
Hi,
This could be done with a onLoad client script, which hides the close option if the logged in user is different from the assigned to.
But if you are into enforce some kind of security, setting restrictions with client scripts will not be enough, then you will have to create a BR, or set up an ACL.