Azure DevOps produces an error and failing to create a change ticket

ersureshbe
Giga Sage
Giga Sage

Dear All,

 

I'm trying to enable DevOps Pipeline activity with the help of 'DevOps Change Velocity'. I enabled the Plugin and completed the configuration from ADO and ServiceNow. When I run the Pipeline from ADO, getting a below error and showing as Missing Property. Can you experienced the same issue. If yes, how you resolved the issue. Please advice.

 

devops error: SCRIPTED_REST_ERROR

 

intenal msg: {"message":"Invalid Original Payload - [{\"message\":\"Missing required property: isMultiBranch\",\"params\":{\"key\":\"isMultiBranch\"},\"schemaPath\":\"/properties//required/0\",\"dataPath\":\"/\",\"subErrors\":null,\"stack\":null},{\"message\":\"Missing required property: branchName\",\"params\":{\"key\":\"branchName\"},\"schemaPath\":\"/properties//required/0\",\"dataPath\":\"/\",\"subErrors\":null,\"stack\":null},{\"message\":\"Missing required property: buildNumber\",\"params\":{\"key\":\"buildNumber\"},\"schemaPath\":\"/properties//required/0\",\"dataPath\":\"/\",\"subErrors\":null,\"stack\":null}]"}

 

error source: ["Scripted REST Resource - Orchestration Tool | Change | Post | V2"]

 

propeties: {"REST_RESOURCE_NAME":"Orchestration Tool | Change | Post | V2"}

Regards,
Suresh.
1 REPLY 1

Mike Lampert1
ServiceNow Employee
ServiceNow Employee

Hi - Please ensure you have followed all the steps documented here:

  1. how to set up the integration with ADO: https://docs.servicenow.com/bundle/washingtondc-devops/page/product/enterprise-dev-ops/concept/azure...
  2. Create a DevOps app to correlate and track all the data from your DevOps tools: https://docs.servicenow.com/bundle/washingtondc-devops/page/product/enterprise-dev-ops/concept/app-d...
  3. Create the configurations necessary for Change acceleration : https://docs.servicenow.com/bundle/washingtondc-devops/page/product/enterprise-dev-ops/concept/dev-o...