Automated email reminders for managers who owns groups with zero members

Passion_of_SNOW
Tera Contributor

Hi everyone, I have a report that shows the list of group managers who owns group with no members. 

I want to setup automated monthly reminders for them so that they can be notified and add members to their groups. What is the best way of setting up something like that? 

If I can set this up successfully, in future, I will plan to also setup similar notifications for - 

- members of groups where the manager is inactive

- managers where they have only one member in their groups

- groups with no members but has tickets in its queue

- Groups with no activity for last 6 months and no service mappings, etc

 

 

1 REPLY 1

Bhavya11
Kilo Patron

Hi @Passion_of_SNOW 

 

To achieve this you can do via two ways 

1. with flow 

2. with schedule job 

 

in flow trigger condition you can use the schedule then select monthly  and need to do logic

Bhavya11_0-1719377166642.png

 

schedule job

Bhavya11_1-1719377207633.png

 

 

  Can you please mark the answer as correct if it is resolved your issue? 

 

Thanks

BK