Automated email reminders for managers who owns groups with zero members
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06-25-2024 06:16 PM
Hi everyone, I have a report that shows the list of group managers who owns group with no members.
I want to setup automated monthly reminders for them so that they can be notified and add members to their groups. What is the best way of setting up something like that?
If I can set this up successfully, in future, I will plan to also setup similar notifications for -
- members of groups where the manager is inactive
- managers where they have only one member in their groups
- groups with no members but has tickets in its queue
- Groups with no activity for last 6 months and no service mappings, etc
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06-25-2024 09:49 PM
To achieve this you can do via two ways
1. with flow
2. with schedule job
in flow trigger condition you can use the schedule then select monthly and need to do logic
schedule job
Can you please mark the answer as correct if it is resolved your issue?
Thanks
BK