Bulk update not working in list

Rishav  Mukher1
Tera Contributor

Hello, I am unable to update list fields on bulk. When I am clicking the field and shift down key its getting updated to the value I have set, but on reload of the list its only updating one field and rest are not updating. This is happening after the Paris upgrade. Can anyone help me out on fixing this?

1 ACCEPTED SOLUTION

Hi Rishav,

If you are sure on these 3 points then please raise a HI ticket with ServiceNow

1) Nothing changed after the upgrade

2) this is happening for all the tables

3) this was working fine prior to upgrade

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

12 REPLIES 12

Sajilal
Mega Sage

Hi,

Which table is this? Can you try for Global Applications like Incident.

also no harm in the traditional way of bulk update.

find_real_file.png

Hope this helps!

Please Mark as ✅ Correct if this solves your issue and also mark ???? Helpful if it helps resolve your problem.

Thanks,
Saji

Hi Sajilal, Thanks for your reply. Its happening for all the table since I have upgraded. The traditional way is there and happening but why is this not happening with shift drag in my instance only. Has any configuration been changed in Paris. Curious to know.

Hope nothing changed in List Control.

find_real_file.png

Thanks,

Saji

Yes its all same with the list control too.