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‎09-15-2020 10:31 AM
Hello, I am unable to update list fields on bulk. When I am clicking the field and shift down key its getting updated to the value I have set, but on reload of the list its only updating one field and rest are not updating. This is happening after the Paris upgrade. Can anyone help me out on fixing this?
Solved! Go to Solution.
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‎09-17-2020 10:19 PM
Hi Rishav,
If you are sure on these 3 points then please raise a HI ticket with ServiceNow
1) Nothing changed after the upgrade
2) this is happening for all the tables
3) this was working fine prior to upgrade
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-17-2020 10:19 PM
Hi Rishav,
If you are sure on these 3 points then please raise a HI ticket with ServiceNow
1) Nothing changed after the upgrade
2) this is happening for all the tables
3) this was working fine prior to upgrade
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-21-2020 05:46 AM
Thanks Ankur Bawiskar!
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‎09-21-2020 07:42 AM
If my response helped you please mark my response as correct and helpful to close the thread.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎09-17-2020 11:28 PM
Then please raise a Hi Case to Servicenow as mentioned by Ankur. Some file might need updating from Servicenow end.
Thanks,
Saji
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‎09-21-2020 05:47 AM
Thanks Sajilal!