Invalid Credentials for PDI login

SRINUVASUG
Tera Contributor

Hi everyone,

Sorry for bothering you.

I’m having trouble accessing my ServiceNow instance — it keeps saying “invalid credentials” even after I reset the password.

I tried resetting password, logging in with other user profiles and logging in other system.

Nothing worked. I will be grateful if you guide me with next steps because, I have some important task on that instance.

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2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

Hi @SRINUVASUG ,

 

Quite simple - Login through Home | ServiceNow Developers and press start building instead of your PDI URL.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SRINUVASUG 

 

Go to developer site --> manage instance

 

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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