Pipeline step "Change control" attribute not reactive

[Bartosz Glowac1]

Hi All,

we are testing our DevOps Change Velocity implementation. I would say everything works pretty well for both Azure DevOps and GitHub Tools configured. We are getting changes created when release pipeline is triggered on ADO side, we configured auto-approval and the change gets closed automatically.

However, when we, just for tests, switched "Change control" attribute to FALSE for our pipeline step that is creating the change, the change is still being created when the release pipeline is triggered on ADO side.  And what is more interesting, at the same time the change is created, the "Change control" attribute is being  automatically set to TRUE.

I would expect that with "Change control" FALSE we should not get the change created on ServiceNow side even the release pipeline is triggered. Am I correct that this is a bug, or I do not understand something here, please correct me if I'm wrong. 

Thanks,

Bartosz

[Daxin]

In ServiceNow the pipelines and the steps are auto discovered after the tool is onboarded. 

So if the ADO release pipeline is executed and the hits the step that contains the release gates, that step will be marked as "Change Control" true in ServiceNow. 

[Bartosz Glowac1]

Hi @Daxin , thanks for your answer.

So what for the "Change Control" attribute can be used then if switching it to FALSE does not modify anything and even is set back to true with the change creation. I would like to understand toe logic behind this, thanks.