Make a field read-only, but keep the preview button

cgedney
Giga Guru

What I mean by the preview button is:

find_real_file.png

What I mean by read-only is:

find_real_file.png

Is there a way to make a field read-only and not lose the preview button? What makes it go away? It is there all the way up until the page completely loads, which tells me there is a script running in the background removing it.

Thank you,

Charles

1 ACCEPTED SOLUTION

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

Hello Right-click on the filed in question open the Configure Dictionary option

find_real_file.png

in the attributes or create a dictionary override add this - readonly_clickthrough=true find_real_file.png

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6 REPLIES 6

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

Hello Right-click on the filed in question open the Configure Dictionary option

find_real_file.png

in the attributes or create a dictionary override add this - readonly_clickthrough=true find_real_file.png

Exactly what I was looking for. Thank you

I have tried this for a custom field but the "Dictionary Override" related list doesnt come up. any work arounds?

I believe the click-through is built around reference fields (i.e., fields that will take you to a form that displays information about what is being referenced). I would bet you'd have to write your own logic to handle the custom field (which sounds like a lot of work). I'm far from an expert, but that is my guess.