Make a field read-only, but keep the preview button

cgedney
Giga Guru

What I mean by the preview button is:

find_real_file.png

What I mean by read-only is:

find_real_file.png

Is there a way to make a field read-only and not lose the preview button? What makes it go away? It is there all the way up until the page completely loads, which tells me there is a script running in the background removing it.

Thank you,

Charles

1 ACCEPTED SOLUTION

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

Hello Right-click on the filed in question open the Configure Dictionary option

find_real_file.png

in the attributes or create a dictionary override add this - readonly_clickthrough=true find_real_file.png

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6 REPLIES 6

MichelSamia
Tera Expert

You can also set it globally via system property glide.ui.reference.readonly.clickthrough=true 😊

It used to be the default till Paris release. (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0861534). Not sure, why they changed the default. I find it a huge productivity killer.

Thanks for sharing the this!