not able to click edit and get oauth token in the azure devops board spoke

archie5
Tera Expert

‎03-10-2025 05:51 PM

Hi, I am trying to configure Azure devops board spoke using oauth and in the outbound connection added all the details mentioned in the screenshot. i got them verified with client. But when I click on edit and get oauth token, nothing happens. Looks like the button is frozen. Can you help if I am missing something?

archie5_0-1741654205946.png

 

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3 REPLIES 3

Shivalika
Mega Sage

‎03-10-2025 06:53 PM

Hello @archie5 

 

Can you check in your Oauth profile that the Authorization URL and Token UTL are provided correctly ? 

 

Example URLs for Azure DevOps:

 

Authorization URL:

https://login.microsoftonline.com/{tenant_id}/oauth2/authorize

Token URL:

https://login.microsoftonline.com/{tenant_id}/oauth2/token

 

Also check for permissions within Azure Secops - where you did App registration - you are having sufficient access. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway,

 

Regards,

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwN

eEISQCY

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connorlyons
Kilo Sage

‎03-11-2025 07:43 AM

Hi @archie5,

 

I would try the following:

  1. Navigate to Application Registry (System OAuth > Application Registry), and look for Azure DevOps OAuth. Ensure the Client ID, Client Secret, and Redirect URL match the values in Azure DevOps.
  2. Ensure redirect URL matches Azure DevOps settings. In Azure Portal, navigate to App Registrations (Azure Active Directory > App Registrations). Under Authentication, verify that the Redirect URL matches what is in ServiceNow.
  3. Check network traffic in your browser. Open Developer Tools (F12), go to the Network tab, click the "Edit and Get OAuth Token" button, and look for any failed requests to /oauth_token.do or /sn_auth.do. If you see 403 or 500 errors, there may be a permissions issue.
  4. Ensure you have the required roles: admin, oauth_admin, sn_ih_spoke_user (for IntegrationHub)
  5. Try using a different browser or incognito mode

Best,

Connor Lyons

Consultant at Infocenter

CSA | CAD | 16x CIS

LinkedIn

Please mark answer correct and/or helpful for others reading this with the same issue/question.

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Shanmuganathan2
Tera Contributor

‎06-16-2025 03:28 AM

Hello @archie5 ,

 

Could you please let us know, if you got this fixed. We are facing the same issue.

 

Thanks!

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