Hi Guys, I am new to snow scripting i have below client script as part of my scoped app function onSubmit() { var startDate = g_form.getValue("start"); var endDate = g_form.getValue("finish"); var format = g_user_date_time_format; if (startDate ==...
Hi, I have a customer that is requesting to have multiple Tasks (26) created at the same time after the request is approved and when Tasks are all completed then it will create a single Task as Final Review.I created all Task boxes and using the Bran...
I'm curious to know how ServiceNOW manages pre-production environment Change Management. Viewed through 2 lenses... Is a Change created for each environment deploy...ie dev/test/qa/prd? OR Is it controlled through the CMDB and CI lifecycle as the Cha...
I am trying to script a whay to add new RITMs to an existing request, but it does not seem to be working. I got it to add a new RITM to the request, but the new RITM has the default variable values in it, and not the new ones. my 4 variable in the...
Hi All, We have recently integrated ServiceNow with Octopus using PowerShell scripts that create a change request and force state changes to avoid the manual UI process. However this has caused issues (emergency changes error out and users who are in...
Hi, The incident's ACTIVITY FORMATTER on the NOTES tab is tracking the state changes of an incident. E.g. an entry might show the "field" State was NEW and is now ACTIVE with a timestamp. We have 7 possible state changes and I need a report to roll-u...
Hello, I want to display the emails sent when adding a comment on a ritm activities.I already checked on the filter activities : "send/receive Emails". I attach a capture of my business rule (after insert and update).
I'm running an Import using the REST (IntegrationHub) type in Data Source. I've created my Request action Flow Designer step. All is working great.... EXCEPT. I need to be able to access one of my outputs from the Data Source Request - Enabling pre...
Hi there, Users have begun to see "Security prevents reading Created - no records displayed" on a report that they used to have no issues with viewing on their dashboard. Any ideas why this is showing up all of a sudden? Below is the report, if you n...
We are looking to export our End User Knowledge Articles to our Company Intranet site which happens to be SharePoint. Ultimately we are looking to get the Knowledge Article URL, and a snippit of information of the article to appear within the web pa...
