Servicenow and Azure DevOps integration via REST API

[Shivam Jaiswal1]

Hi,

I am new to servicenow and I have a requirement to integrate my azure devops instance and servicenow PDI which can create and update incident in servicenow when someone create a new work item in azure devops.

Kindly provide steps for achieving this via REST calls only (without using any plugins or any third party tool).

Thanks & Regards

[anitha0887]

Hi @Shivam Jaiswal1 

I got same requirement, did you able to integrate with servicenow and devops, please share your thought here.

Iam endpoint error 404 , i have mention following url:

https://dev.azure.com/fabrikam/{project}/_apis/wit/workitems/Task?api-version=7.1-preview.3

[Senthilnathan R]

Hi @Shivam Jaiswal1 @anitha0887 
Please check these videos to get started with DevOps Change Velocity, which helps to integrate with ADO Plans.

If you are looking to just use only the REST API, please check the API documentation.

https://www.youtube.com/watch?v=YzVo7ga-JlE&ab_channel=ServiceNowCommunity 

 
ADO – Connect and Configure 

https://www.youtube.com/watch?v=jstqIuw_0aA&ab_channel=ServiceNowDocumentation 

ADO – Modelling a pipeline 

https://www.youtube.com/watch?v=WXeJitCHDfA&ab_channel=ServiceNowDocumentation