Show email in activities RITM

[Gracet2]

Hello,

I want to display the emails sent when adding a comment on a ritm activities.
I already checked on the filter activities : "send/receive Emails".

I attach a capture of my business rule (after insert and update).

[Mike Patel]

Make sure Notification, business rule and event are on sc_req_item table 

[Gracet2]

they are all configured in the sc_req_item table

[Mike Patel · Accepted solution]

If emails are generated then make sure email properties for outbound is set to true. Like below

[Gracet2]

The outbound email is also enabled