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| Table of Contents |
My library Knowledge Sources To Go is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.
For this reason, I have decided to handle such topics in individual community articles like this one instead.
What is DevOps?
DevOps is a set of cultural ideas, practices, and technologies that improves an organization's capacity to provide applications and services at high velocity: changing and enhancing products at a quicker rate than traditional software development and infrastructure management methods. This speed allows firms to better service their clients and compete in the market.
The ServiceNow DevOps solution connects your existing DevOps tool sets to the work you already manage in ServiceNow. You can then gather and link information from the entire delivery tool chain from ideation or defect to delivery and production. This can provide unique insights into your DevOps activities, and the data can be used to drive the automated creation and approval of change tickets.
Entry point to the official product information pages.
Entry point to the official product documentation.
Provides detailed guidance on the way that ServiceNow intends the process to-be.
An overview of implementing, maintaining, and getting maximum value from DevOps.
This Success Pack enables businesses to connect their organization's tool chain, automate change management and share insights to provide transparency and continual improvement.
Introduction to the ServiceNow Enterprise DevOps Platform
Today’s digital enterprises are looking to scale the speed, productivity, and innovation of agile and DevOps across the organization. But roadblocks persist. Learn how a single platform can help achieve this with three core elements.
Read about DevOps as a relatively new and innovative method for building and delivering quality software.
How ServiceNow powers DevOps success
Barrier busting has never been more important to business agility. This paper explores why a unified real-time view across development and production is critical in cloud-native environments. See how ServiceNow provides this view - helping you to improve pipeline performance, increase service availability, and accelerate innovation.
See how your peers from DNB Bank, FIS WorldPay, and TomTom are dealing with DevOps challenges and the approaches used to solve them. These quick-read summaries offer valuable insights into effective DevOps modernization strategies.
DevOps: A View from the Enterprise
Read this 2021ebook from Enterprise Management Associates to gain insights into what's driving DevOps today and maturity trends across large and mid-size enterprises, as well as the importance of change management and value stream management in DevOps success.
Integrations with other products that support DevOps functions.
Digitize and automate departmental and cross-enterprise business processes by turning them into powerful digital workflows that connect any systems, apps, and data – with ServiceNow product integrations, IntegrationHub and Partner integrations
Trainings & Courses
In this course, you will learn about the feature updates for DevOps in the Rome Release.
Partner Sales: IT Service Management (ITSM) and DevOps Accreditation Path 🔒
This path includes an overview of the product and the industry, giving you confidence to identify opportunity for ITSM and DevOps for your customers.
Partner Pre-sales: IT Service Management (ITSM) and DevOps Accreditation Path 🔒
This path includes an overview of the product and the industry, giving you confidence to identify opportunity for ITSM and DevOps for your customers.
Videos & Podcasts
by ServiceNow
DevOps Podcasts
In this podcast series, we cover discoveries within the ServiceNow DevOps solution and how it connects your existing DevOps tool sets to the work you already manage in ServiceNow, and link information from the entire delivery tool chain from ideation or defect to delivery and production, providing unique insights into your DevOps activities and the data can be used to drive the automated creation and approval of change tickets.
2020-11-13 by ServiceNow Community
Infrastructure as Code - ServiceNow DevOps and CPG
2021-10-29 by ServiceNow Community
ITOM Talks Session #5 - Introduction to DevOps
2022-06-13 by ServiceNow Community
Accelerate innovation by connecting DevOps to ServiceNow with ITSM Pro
Experiencing friction between Dev and Ops? You’re not alone. Many organizations are struggling to scale DevOps to realize enterprise value. It’s a common battle between developers that want to move fast and operations teams that need to ensure stability and compliance. That’s where DevOps Change Velocity can help. Join this session to find out how this new addition to ITSM Pro makes it easier than ever to connect DevOps to ServiceNow—so you can deliver innovation at the pace your company needs without compromising quality or governance.
2022-09-19 by Justin Meadows
Series of small videos about different aspects of the DevOps application
Troubleshooting
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Change Velocity
The DevOps Change Velocity application collects data across the entire set of lifecycle activities to provide visibility for DevOps teams, so they can own the end-to-end process (plan, develop, build, test, deploy, and operate). Visibility across the entire DevOps tool chain, versus a single application, exposes overall performance, including areas in the process that may need improvement. As a result of this visibility, enterprise governance can be accelerated using DevOps Change Velocity, including automating change decisions.
The DevOps Change Velocity application provides the following major benefits:
- Change acceleration: Provides the ability to automate change workflow and approval decisions in order to increase change velocity whilst ensuring governance and control.
Automatically create and complete DevOps change requests and automate approval decisions based on input data (auto-approve, auto-reject or manually approve).
- Change traceability: Track the progress of your work items, commits, artifacts, builds, and releases using the change requests to lend additional transparency to all the personas involved.
- DevOps Insights: Provides visibility of the end-to-end software delivery value chain across all connected tools. By connecting data from different tools, identify high-performing development teams and potential roadblocks in the delivery process
Entry point to the official product documentation.
Summarized overview in one PDF file.
Trainings & Courses
Navigate with DevOps Change Velocity
ServiceNow introduces an interactive course where you follow the flow of DevOps through a simulated city and experience the benefits of DevOps Change Velocity. The ServiceNow DevOps Change Velocity application can act as a smart GPS guide for your single or separate CI/CD pipeline. This course shows you both paths and demonstrates the many advantages of using DevOps Change Velocity on your pipeline journey. This course is structured in a streamlined and easy-to-follow format with informative text, interactive graphics, detailed demos, and videos.
DevOps Change Velocity Fundamentals
This course introduces and explains the benefits of the ServiceNow DevOps Change Velocity application.
DevOps Change Velocity Implementation
This course will explain the technical aspects of DevOps Change Velocity and provide step-by-step instructions on how to implement the DevOps Change Velocity application in your ServiceNow environment.
DevOps Change Velocity Implementation Exam
This exam is designed to test your knowledge of ServiceNow DevOps Change Velocity
Videos & Podcasts
2022-07-06 by ServiceNow Community
Getting Started with DevOps Change Velocity | Adoption Overview
In this video we review the ideal adoption journey for DevOps Change Velocity. By watching the demo, you’ll learn how ServiceNow DevOps can be used to (1) onboard your tools and teams using catalogue items, (2) gain visibility into your existing change process, (3) automate the change registration process, and (4) leverage data to automate change authorization and implementation.
2023-01-12 by ServiceNow Community
ServiceNow DevOps Insights and capabilities
Simplify auditing and do more with your data with DevOps Insights. Join this session to hear from a ServiceNow expert on the capabilities of DevOps Insights to push digital automation uninterrupted.z
2023-04-24 by ServiceNow Community
Get started with DevOps Change Velocity
Want to increase release velocity while maintaining your compliance needs? DevOps Change Velocity which is a new addition it ITSM Pro helps you achieve that by reducing the friction between Dev and Ops due to manual change processes. Join this session to get step-by-step guidance and live demo on integrating ServiceNow with your DevOps toolchain and onboarding your first teams using DevOps Change workspace within minutes!
2023-08-11 by ServiceNow Community
Overview of DevOps Change Workspace
The DevOps Change Workspace is your one-stop-shop for simplifying the set-up, automation, and management of your DevOps tools with ServiceNow. This session will provide an overview of some of the key features and how to use them.
2023-09-07 by ServiceNow Community
Overview of DevOps Change Velocity
Are you interested in learning about how to connect data from your DevOps tool chain with ServiceNow platform? Join this live webinar to learn more about how DevOps Change Velocity can help to deliver changes faster without sacrificing compliance.
Config
The ServiceNow DevOps Config application validates and manages the configuration data of your enterprise applications across every stage of the DevOps pipeline.
Entry point to the official product documentation.
Summarized overview in one PDF file.
Trainings & Courses
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Videos & Podcasts
2023-04-14 by ServiceNow Community
Find out how DevOps Config can help you manage, secure and validate your configuration data to prevent outages.
2023-08-24 by ServiceNow Community
Get started with DevOps Config
Are you ready to start using ServiceNow DevOps Config, or just want to learn more? Then, join this webinar to hear from ServiceNow experts on what DevOps config is, the benefits of implementation, and step-by-step guidance for getting started
