Digital Services forum instance
It the instance down due to maintenance today, does anybody know?
Forum Posts
Resolved! Applicaton vs. Business Application
Looking at "How CSDM concepts map to CMDB tables" in the ServiceNow documentation. I noticed that there is Business Application (cmdb_ci_business_app) and Application (cmdb_ci_appl) that are stored in different tables. Looking at it from the CSDM p...
Resolved! Business Applications
Hi! Is it recommended to only have one record of a Business Application in an organization (Group) och can you have several?We have different installations of the same software in differing BU's and the criticatlity can be different between the BU's ...
Resolved! Service Offerings for agreed service management and support arrangements
I'm new to CSDM and looking for some real-world advice from those who may have implemented a similar approach. Any assistance would be greatly appreciated! We are a central IT group within a large non-IT organisation. Our central IT group provides IT...
Resolved! Digital Products - replace or complement apps and services?
Currently we are working on introducing the digital products concept into our data model. There are some very valuable contents out there on the topic including the recent Digital Services Forum meeting Digital Product Management & Foundational Data ...
DS Forum Instance offline?
Hi The DS Forum instance is not currently online. Will it be coming back online again?
Resolved! Access to Instance?
How do I get access to the Digital Forum shared instance?
Share your story -
Hi Colleagues. If you have implemented the CSDM and would be willing to share your success and missteps we would love to hear from you. Bonus if you meet this criteria1. In Higher Ed2. Support medical services3. Work in a distributed environment Ping...
CSDM pitch deck/ideas
Hey folks. We have a ton of great presentations on the CSDM but nothing I can find that really targets a non-technical / executive level audience that will freely give away cash to fund a project. I found one that is close to what I am looking for (a...
Configure a business application for internal use and as an external offering
We have an application that we developed internally that provides a business capability, and we also provide/sell that same application to external customers. I'm not able to disclose a lot of details, but think of Google employees using gmail to sat...
Using Dynamic CI Group as a Business Application's Application Service
We are looking at utilizing Dynamic CI Groups for some of our Business Application's downstream Application Services.Reason for doing this is the flexibility it provides by using CMDB Queries to add infrastructure CIs that can neither be tagged, nor ...
DÚVIDA.
Boa noite a todos. Estou iniciando o curso de ServiceNow e nao conheço nada dele. Gostaria que vocês pudessem me ajudar nesta nova etapa do meu conhecimento. Desde já agradeço.
CSDM example/attempt for on-prem WordPress and Drupal
I thought I would take a crack at modelling our Drupal and WordPress web services under the CSDM framework. Essentially, the same team oversees these services (consultation, development and administration) for both of these offerings. How would I cap...
Integrations in CSDM Framework
Where do you manage integrations in the CSDM framework? As application services? As information objects? Or do you manage them as CIs? I've looked at various documentation and community posts, but I haven't seen a clear answer.
