💡 Featured Speakers: Peter Caldwell - Director, Enterprise Architecture at ServiceNow Matthew Elsom - Co-Founder at EMMa3D 🔍 Topics: Bring CSDM to Life: Discover how to transform the Common Service Data Model (CSDM) from a technical framework into a practical tool for your enterprise. Accelerate CSDM Maturity: Get a straightforward guide to advancing your CSDM implementation, no matter your industry or specific business goals. Spot Data Gaps with Ease: Learn simple, effective ways to quickly identify data gaps and ensure your information is accessible to everyone, not just ServiceNow experts. Connect Your Teams: Bridge the gap between platform owners, admins, engineers, and developers, fostering collaboration and success with the ServiceNow platform. ... View more

Link to Shared Content from October 23rd 2025 Meeting Topic: CSDM for Enterprise Architects Featured Speakers: Jim Smith - Senior Executive Technical Architect at ServiceNow Charles Bartley - Senior Staff Outbound Product Manager Topics: CSDM 5 as an EA Accelerator Benefits of Linking CSDM to EA From Operations to Strategy: Elevating with CSDM 5 CSDM 5 as a Fabric for EA ... View more

Shared Materials:  https://solutions.servicenow.com/i/CfsK1TogZM7nqyxaC0cD2ryujRYfTYKUATCIWFCemb9JlmKwzv2PLUSSIGNeP1cT6m1GTwjUD6___Hpr46e9PLUSSIGNa___DQLCxOtVyjPRu9V7hZCeK6DSVC___qkls0eFeok5WC6PLUSSIGNUhoV___as6  💡 Featured Speakers: Tim Gasper - Sr Dir, Outbound Product Mgmt, Data C&G BU at ServiceNow Juan Sequeda - Principal Fundamental Researcher at ServiceNow 🔍 Topics: How ServiceNow is evolving into a unified data + AI + Workflow platform The role of “Workflow Data Fabric / Data Network” Why ServiceNow acquired data.world What this means for developers, architects, and platform owners ... View more

🔹 Topic: Transforming the Management of Digital Products and Services with IT4IT and the ServiceNow AI Platform 💡 Featured Speaker: Dr. Michelle Supper - Principal Enterprise Architect at ServiceNow 🔍 Abstract: We all start with good intentions, but entropy increases over time, and IT Service Delivery can suffer as organizations get messy. In this presentation we will introduce the IT4IT Standard and show how you can use it with the ServiceNow AI Platform to bring order back to the chaos, transforming IT Operations, rationalizing your applications, automating your processes, all while getting as much value as possible from your investment in ServiceNow.   ... View more

It the instance down due to maintenance today, does anybody know? ... View more