All - It's been a number of months since I was last active with the Digital Services Forum. I had left my former employer and spent some time away prior to returning to work. I'm wondering how to get back on the notification list for the Thursday Bi-...
Currently we are working on introducing the digital products concept into our data model. There are some very valuable contents out there on the topic including the recent Digital Services Forum meeting Digital Product Management & Foundational Data ...
I am aware of the on-demand training content in the ServiceNow University, but we're looking for a live instructor-led option. Does anyone know if there are currently any existing courses, or any plans in the future to offer something like this? Than...
Hi Everyone,Is there a new list of Zoom meetings for the Digital Services forum to sign up for (for 2026)? It seems like the last few Zoom meetings on my calendar never had a host to start the meeting (I had one on my calendar for 1/15/2026, waited a...
Looking at "How CSDM concepts map to CMDB tables" in the ServiceNow documentation. I noticed that there is Business Application (cmdb_ci_business_app) and Application (cmdb_ci_appl) that are stored in different tables. Looking at it from the CSDM p...
It the instance down due to maintenance today, does anybody know?
Hi! Is it recommended to only have one record of a Business Application in an organization (Group) och can you have several?We have different installations of the same software in differing BU's and the criticatlity can be different between the BU's ...
I'm new to CSDM and looking for some real-world advice from those who may have implemented a similar approach. Any assistance would be greatly appreciated! We are a central IT group within a large non-IT organisation. Our central IT group provides IT...
Hi The DS Forum instance is not currently online. Will it be coming back online again?
How do I get access to the Digital Forum shared instance?
Hi Colleagues. If you have implemented the CSDM and would be willing to share your success and missteps we would love to hear from you. Bonus if you meet this criteria1. In Higher Ed2. Support medical services3. Work in a distributed environment Ping...
Hey folks. We have a ton of great presentations on the CSDM but nothing I can find that really targets a non-technical / executive level audience that will freely give away cash to fund a project. I found one that is close to what I am looking for (a...
We have an application that we developed internally that provides a business capability, and we also provide/sell that same application to external customers. I'm not able to disclose a lot of details, but think of Google employees using gmail to sat...
We are looking at utilizing Dynamic CI Groups for some of our Business Application's downstream Application Services.Reason for doing this is the flexibility it provides by using CMDB Queries to add infrastructure CIs that can neither be tagged, nor ...
I thought I would take a crack at modelling our Drupal and WordPress web services under the CSDM framework. Essentially, the same team oversees these services (consultation, development and administration) for both of these offerings. How would I cap...
