John Spirko
ServiceNow Employee
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09-19-2025
04:15 PM
🔹 Topic: Transforming the Management of Digital Products and Services with IT4IT and the ServiceNow AI Platform
💡 Featured Speaker:
- Dr. Michelle Supper - Principal Enterprise Architect at ServiceNow
🔍 Abstract:
We all start with good intentions, but entropy increases over time, and IT Service Delivery can suffer as organizations get messy. In this presentation we will introduce the IT4IT Standard and show how you can use it with the ServiceNow AI Platform to bring order back to the chaos, transforming IT Operations, rationalizing your applications, automating your processes, all while getting as much value as possible from your investment in ServiceNow.
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