Approvals doesn't show up on "My Tasks" in Employee Center

[Irene M]

Hi everyone!

We have an issue where all of our users with ITIL roles does not see the approvals under "My Tasks" in Employee Center.

Can someone help me how to fix this?

[Fabian_F]

Hi Irene,

this is configured in script include "todoPageUtils". 
Check line ~ 1220. There you can find the conditions for approvals, incl. the necessary role(s)

[Irene M]

Hi @Fabian_F, Thank you so much for responding. I checked line 1220 but not sure if this is what you're referring to:

[Fabian_F · Accepted solution]

Hi @Irene M , could you find the following lines?

[Irene M]

Hi @Fabian_F ,

This one?