Cancel Button in Service Portal

[maggiedoma]

When a user creates a request or incident in the Service Portal and later wants to cancel it, a Cancel button should be available in the Service Portal. Please let me know if there are any solutions for this.

[Ankur Bawiskar]

@AndersBGS 

I haven't deep dived into it.

I could see in my PDI those 3 actions are there but in the other vendor instance we own.

I believe either of that comes from some extra plugin.

[Ankur Bawiskar]

@maggiedoma 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏