CMDB

[pragadeesh254]

In change request there is a configuration field, In that we can select the ci what we want.

In the norml change we can't select the business application ci, insted of that we select the mapped or calculated services in the ci field

but in the emergency/standerd change we can selec the business application ci also 

Why and what is the difference.

[Kieran Anson]

Hi,

That sounds like a customised reference qualifier. You would need to investigate what modifications have been made by the customer

[Rohit Singh]

Hi @pragadeesh254 ,

Please check and compare reference qualifier.

If my response helped, please mark it helpful and accept the solution so that it benefits future readers.

Regards,
Rohit