For employee center 'How can we help?' is not showing any suggestion after entering the keywords.

Shraddha desai
Tera Contributor

‎06-22-2024 09:24 AM

For employee center 'How can we help?' is not showing any suggestion after entering the keywords.

Shraddhadesai_1-1719073448916.png

 

 

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6 REPLIES 6

Yashsvi
Kilo Sage

‎06-22-2024 10:16 AM

Hi @Shraddha desai,

please check below link:

https://www.servicenow.com/community/employee-center-forum/problem-with-search-on-employee-center-po...

Thank you, please make helpful if you accept the solution. 

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Shraddha desai
Tera Contributor
In response to Yashsvi

‎06-23-2024 12:39 AM

Hello @Yashsvi

 

We try this, but it is not working for our instance. Please let us any additional need to do..

 

Thank You!!

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PrashantLearnIT
Giga Sage

‎06-23-2024 12:48 AM

HI @Shraddha desai 

 

Did you add search source for employee center portal?

 

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Shraddha Desai1
Tera Contributor
In response to PrashantLearnIT

‎06-23-2024 07:21 AM

Hello @PrashantLearnIT 

Yes I have added search sources but still not showing suggestion.

ShraddhaDesai1_0-1719152460674.png

 

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