Guided Tour for Employee Center

[samadam]

I am trying to create guided tour on Employee Center. I want to include Header (My Tasks, My Requests) and My Active items(Requsts, Survey) . My active items works but when the step comes to Header tasks I get an error : This is happening for My Tasks, My Requests.

"Tour ended because step was not found". 

What am I missing? Also how can I set the tour to give an option for the user to take the tour or opt out of it?

[Kieran Anson]

It's possible that the element can't be found. If you open the failing step, there is a reference field called 'target reference' which holds information of the element it is looking for in order to show the step. It's possible that the tour designer has chosen a selector that dynamically changes, and isn't present when you go to use the tour.

Can you share additional screenshots of where on the portal you are selecting / and also of the sys_embedded_tour_element referenced record which contains the selector. Example shown 

[samadam]

I checked the xpath and itis pointing to #todos_mobile and #requests_mobile 

[Kieran Anson · Accepted solution]

The correct path would be #todos_link,

You're selecting the mobile link element as your screen-size is too small and the portal is scaling down and presenting different html elements. You can resolve this by using a larger screen, or zooming out to see the full portal page, rather than the mobile navigation bar

[samadam]

Thank you so much, That is it.