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Is EC PRO will be depcrated?

jbasquinas
Tera Contributor

I am trying to understand because in one of our discussion regarding using EC pro in our support portal that the vendor SN will be deprecated, Can anyone in this group confirm of this?

2 REPLIES 2

GlideFather
Tera Patron

Hi @jbasquinas,

 

what motivates you to think that? I don't think it will be deprecated and if so, then definitely not any day soon... EC is replacing service portal, so it makes no sense to deprecate it.

 

Why do you ask, any reason?

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Tanushree Maiti
Giga Sage

Hi @jbasquinas ,

 There is no official deprecation announcement for ServiceNow Employee Center Pro in the ServiceNow documentation or roadmap.

In fact, the opposite is happening — the product is actively being enhanced and released with new features.

 

https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/emp-cen...

 

https://www.servicenow.com/community/employee-center-blog/july-2025-enhancements-to-employee-center-...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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