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need help with search widget

archie5
Tera Expert

4 weeks ago - last edited 4 weeks ago

Hi,

Need urgent help! I installed nowassist with Virtual agent, since then the search widget on homepage changed. Its the typeahead widget only but it now says Ask Now Assist for help or search. 

 

archie5_0-1762175365811.png

When I search for something and press enter, it show two search results -one VA and other regular search. I want to disable the first one (VA search) that opens the VA window. I have tried disabling Now assist Q&A. What can I do? Please help!

 

archie5_0-1762176353144.png

 

 

 

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archie5
Tera Expert

4 weeks ago

@Ashutosh Munot1 @Dhruv Gupta1  @CommunityAlumn Can you please help here? Am I missing some configuration or do I need to disable something? Not sure why VA window is opening along with regular search?

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