Open analytics window on ESC page Zurich Upgrade

[GBS]

How to disable the "Open analytics window" from the ESC portal, which is getting displayed after the Zurich upgrade.

[Ankur Bawiskar]

@GBS 

where is this coming? portal ?

share the URL.

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[GBS]

@Ankur Bawiskar yeah from the ESC portal.
https://ABC.service-now.com/esc?id=ec_pro_dashboard

[Ankur Bawiskar]

@GBS 

I couldn't find that in my instance.

where are you seeing this? on esc home?

💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏

[RaghavSh]

@GBS I dnt think it is coming with Zurich, this is an old functionality.

Refer : https://www.servicenow.com/community/developer-forum/employee-center-pro-disable-performance-details... 

You can restrict this with roles or user criteria.

Please mark the answer correct/helpful accordingly.