Quick Link to Home Page or Mega menu in employee center

[Darlene York]

Good afternoon,

I am trying to put a link to the mega menu or home page, that when a user clicks on it the incident form opens. I don't want the user to have to click the report an Incident then click the quick link.  Can this be done?

[AnirudhKumar]

Use a Quick Link for this.

Set form values as below:

Content Type = External Link

External Link = (Create a new record here)

• Title : Open Incident
• URL : /sp?id=form&table=incident&sys_id=-1
• Short Description : Open Incident

[Darlene York]

Thank you for your response.  I cant get it to work.  Heres my open incident external link.  Do I still have to put anything under assigned topics?  If so its going to make me select topic for it to be under.  I want it to be on the menu and not under any topics.

[AnirudhKumar · Accepted solution]

I see your external link URL shows esc portal. I found the ESC portal doesn't have a form page of its own to render the incident form. And hence I specified the portal to be sp.  

Also, I'm afraid its going to have to live inside a Taxonomy topic.

If you want it to stay as a menu, directly on the header, put it as a menu on the top-right of the page, where you have My Tasks, My requests, etc.

I think its called Menu Item table.

So in case you need it, first open your Portal record for esc(backend), then open its associated Main Menu, on the related list, you will see Menu Items

[Darlene York]

Ok, thank you very much.  I will try that.  I appreciate your help!