"Popular topics" widget does not show up in employee center page in PROD after the Upgrade.

[Vaishnavi35]

Hi, 

We have just finished with the PRODUCTION upgrade to "Utah" "Popular topics" widget in Employee center does not appear somehow, it was seen in DEV and QA Environments.

Not sure why it is not appearing in PROD right now.

Help?

Thanks,

Vaishnavi

[RodGallegos]

The Popular Topics widget displays content dynamically. My understanding is that the topics which are most visited, end up appearing within the widget. But if there hasn’t been any portal activity from your users specifically around the taxonomy topics, then the widget won’t have anything to display. You can impersonate a few users and navigate through the taxonomy topics, and afterwards, the widget ought to appear. Also, just be sure the widget is on the page you are viewing. Sometimes that is the easiest check/solution. Best of luck!

[Vaishnavi35]

Hi,

Thank you for the information

It is there in the Page Designer. it says "No preview available".

Thanks,

Vaishnavi

[RodGallegos]

Did you impersonate some users and navigate through the taxonomy topic pages?

[Vaishnavi35]

Yes impersonated to 3 Users still no luck. In DEV and QA it did not happen that way, not sure.