RITM details are not getting mapped on ESC/SP portal page

Sachithananda 1
Giga Guru

‎03-16-2026 11:29 PM

RITM details are not getting mapped on ESC/SP portal page on client instance but on PDI it works

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Laveena-Agarwal
Mega Sage

‎03-17-2026 03:03 AM

Hi @Sachithananda 1

 

Could you please right-click on the page and select 'Inspect'? Check the Console tab for any errors and share a screenshot if you find any.

 

Thanks,

Laveena

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