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Sources box is not showing esc portal

jaiho_rai
Kilo Sage

Sources box(right side ) ,  Please provide the steps on how to configure it to show that box.

 

 

jaiho_rai_0-1757935751964.png

 

11 REPLIES 11

RaghavSh
Mega Patron

@jaiho_rai no configuration is required for this, it should appear OOB.

 

 


Raghav
MVP 2023
LinkedIn

But it's not showing 🙂

can you see if your portal search sources is configured correctly. ans is the screenshot from your PDI?

Refer : https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/build/service-portal/task... 

 


Raghav
MVP 2023
LinkedIn

@jaiho_rai Were you able to get this fixed?


Raghav
MVP 2023
LinkedIn