Sources box is not showing esc portal

jaiho_rai
Kilo Sage

2 hours ago

Sources box(right side ) ,  Please provide the steps on how to configure it to show that box.

 

 

jaiho_rai_0-1757935751964.png

 

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3 REPLIES 3

RaghavSh
Kilo Patron

2 hours ago

@jaiho_rai no configuration is required for this, it should appear OOB.

 

 


Raghav
MVP 2023
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jaiho_rai
Kilo Sage
In response to RaghavSh

2 hours ago

But it's not showing 🙂

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RaghavSh
Kilo Patron
In response to jaiho_rai

2 hours ago

can you see if your portal search sources is configured correctly. ans is the screenshot from your PDI?

Refer : https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/build/service-portal/task... 

 


Raghav
MVP 2023
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