USAT Survey reminder job are being sent for more times to the user than the agreed times

Anushka
Tera Contributor

Hello Team,

We are facing issues with User Satisfaction survey jobs where the scheduled reminder job has gone out to the user extra times that what is intended. 

As per the design first reminder is 7 days and second reminder after 30days. But currently its being sent 2 times on 7th and 8th day and 30th and 31st day.

Can anyone please suggest on this 

Regards,
Anushka Mahajan

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