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AI Search Facets not appearing for 'Articles' when late binding enabled

Zach3
Tera Guru

We are trying to resolve an issue where search result counts vary considerably depending on the navigation tab selected (i.e., Articles/Requests/Topics/Links/Apps). When enabling AI Search late binding, the "facets" (left-rail search filters) do not display for knowledge articles ('Articles'). They do appear for other navigation tabs (Topics, Links, Apps). 

 

Has anyone else experienced this issue?

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