Hi there , we are experiencing an issue with our service Operation workspace on our fulfiller account . There 're so many empty tabs that we cannot close .(please see attached screenshot). Everthing is ok when our admin tried to impersonate as t...
Hey, can someone help me to configure this? I would like here to be shown the document revision, I guess it is kind of a template, because it changes some little things for each request, but generally is the same.Thank you!!
Hi fellow community members. I'm hoping someone has implemented the integration between Employee Center and MS Teams and can assist me with additional details to pass a security audit. The actual setup isn't hard but to pass the security audit I nee...
Want to sub heading below the title in quicklink widget
Hello,Does anybody have any idea how to configure the following page?It should look like this: but it looks like this: I get the following errors when I submit an NDA Request:
Hello, We are trying to simplify the Service Portal URLs by using the ticket number rather than the system identification number. Is there a way to do so in the Service Portal? We checked the documents Page navigation in Service Portal by URL (servic...
Hi Everyone,When I impersonating anyone I am able to see language picker in esc portal but with my profile i am not able to see that field in esc portal under user preferences
How to migrate news records from one environment to another.I want to move all records to another insatnce
Can you have a separate search bar on a Topic Page, that only searches the content in that Topic? Rather than using the global search at the top, people who have navigated to the topic should automatically have a refined search based on the topic the...
Hi, We have External Content - Content Item(links) with meta tags defined for them, but when we do global search with these meta tags terms in the employee center we do not get any search result in the production instance. When we search using meta ...
How to remove duplicate choice from drop down in catalog client script its coming in every other dependent choices mentioned in screenshot how to overcome that help me
I know it is possible to choose to gather more feedback on an article when a user selects that the article is 'not helpful'. Is it possible to choose which articles would gather feedback though? For example, if the IT department does not wish to gath...
Hello All, I currently ran into some issue with the auto generation of record numbers. Some of my task extended tables have the issue that they always count up by 2 in the service portal. If I create the record from platform/native ui I dont have thi...
Hello Experts, I want to redirect user based upon the location to esc portal if the location is France navigate the user to the esc portal instead of sp portal. @Ankur Bawiskar Thanks ,Rahul
Hi Team, In Employee Center "My Tasks" only change request approvals are adding and not RITM approvals? Can anyone please help me on this to understand more. Thanks in advance for the answers!
